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Here you will find the email wording that will be sent to contacts, inviting them to participate in the survey.
Contacts who have already responded to the survey will not receive the subsequent scheduled emails.
First request to participate email
Subject line: [Company Name] 2 Minute Survey - Please Participate
Hello [Name],
We value our partnership and your ongoing feedback to continuously strengthen our collaboration.
One of the ways we seek feedback is through The Relationship Rating, a recurring customer survey, guided by an independent agency, Verity Relationship Intelligence. The results allow us to identify what is working well as well as highlighting improvement opportunities.
We would be grateful if you would share your feedback. It will take no more than a few minutes of your time.
Click here to take the survey.
If you prefer not to participate, let us know here.
Thank you in advance.
Kind Regards,
[Signature]
This email has been sent to you by Verity Relationship Intelligence on behalf of [Company Name]. We take data privacy matters very seriously. Our Privacy Policyexplains how we use personal data in connection with The Relationship Rating. If you would prefer not to participate please click here.Second request to participate email
Subject line: [Company Name] Values Your Feedback
Hello [Name],
You are a key contact for [Company Name]. We value your opinion and feedback.
In just 2 minutes, you can provide valuable input to help us strengthen our collaboration.
Click here to take the survey before it ends on [End Date].
Thanks for your support.
[Signature]
This email has been sent to you by Verity Relationship Intelligence on behalf of [Company Name]. We take data privacy matters very seriously. Our Privacy Policyexplains how we use personal data in connection with The Relationship Rating. If you would prefer not to participate please click here.Third request to participate email
Subject line: [Company Name] wants to hear from you. Survey closes soon.
Hello [Name],
Your feedback is important to us at [Company Name].
Our external survey partner, Verity Relationship Intelligence, is currently preparing our customer survey findings report and would like to include your feedback. It will only take 2 minutes of your time.
Click here to take the survey
Please note that this survey will close on [End Date].
Thank you for your support.
[Signature]
This email has been sent to you by Verity Relationship Intelligence on behalf of [Company Name]. We take data privacy matters very seriously. Our Privacy Policyexplains how we use personal data in connection with The Relationship Rating. If you would prefer not to participate please click here.Fourth request to participate email
Subject line: Survey closing, please provide your feedback about [Company Name]
Hello [Name],
You may recall that I wrote to you recently about our customer feedback survey. Your opinion matters very much, and we look forward to hearing your thoughts.
There is still time to share your feedback before the survey closes tomorrow.
Click here to take the survey.
Kind Regards,
[Signature]
This email has been sent to you by Verity Relationship Intelligence on behalf of [Company Name]. We take data privacy matters very seriously. Our Privacy Policyexplains how we use personal data in connection with The Relationship Rating. If you would prefer not to participate please click here.Email Structure
The body of the email - See the email text above
Signatory - This is determined at the Account Update stage. If there is a new signatory you would like to add, please contact our team. The message should include the signatory’s full name, job title, email and signature. We recommend that signatories be the most senior person in your company, who your clients are most familiar with. This is typically the CEO or Head of Client Services.
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